Last Updated: 15/06/2026
Introduction
Jaya Translation Services (“JTS”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients, partners, website visitors, and service users.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or engage our translation, interpreting, localization, and related language services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quotation, or engage our services, we may collect:
- Full name
- Company or organization name
- Email address
- Telephone number
- Billing information
- Project-related information
Documents and Project Materials
To provide our services, clients may submit:
- Contracts
- Reports
- Legal documents
- Technical documents
- Academic materials
- Marketing materials
- Audio or video recordings
- Other content requiring translation or interpreting support
Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referral sources
How We Use Your Information
We use collected information to:
- Provide translation and interpreting services
- Respond to inquiries and quotation requests
- Manage client projects
- Process payments and invoices
- Improve our website and services
- Maintain communication with clients
- Fulfill legal and contractual obligations
We do not sell personal information to third parties.
Confidentiality of Client Materials
Confidentiality is a fundamental principle of our business.
All documents, recordings, communications, and project materials submitted to Jaya Translation Services are treated as confidential.
We implement reasonable administrative, technical, and organizational measures to protect client information against unauthorized access, disclosure, alteration, or destruction.
Where required, confidentiality agreements or Non-Disclosure Agreements (NDAs) may be executed with clients and project personnel.
Data Sharing and Third Parties
We may share information only when necessary to:
- Deliver requested services
- Work with qualified translators, interpreters, editors, or project personnel
- Comply with legal obligations
- Protect our legal rights
All authorized personnel and service providers are expected to maintain appropriate confidentiality standards.
Data Retention
We retain personal information and project-related materials only for as long as necessary to:
- Complete contracted services
- Maintain project records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
Users may adjust browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
Data Security
We take reasonable measures to safeguard personal information, including:
- Secure systems and devices
- Access controls
- Confidentiality procedures
- Staff awareness and training
While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.
International Data Transfers
Given the international nature of our services, information may be processed or accessed in jurisdictions outside your country of residence.
We take reasonable steps to ensure appropriate safeguards are maintained when personal information is transferred internationally.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information provided below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Children’s Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Jaya Translation Services
Email: info@wormerjaya.co.id
Phone: +62 21 74863255
Website: wormerjaya.com
Address: Jl. Masjid Al-Huda No. 67 RT 002 RW 017 Jombang, Ciputat, Tangerang Selatan 15414